One shopper across chats, orders & care

One timeline for WhatsApp chats, Shopify orders, and care.
Score leads and build segments in-product.

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Identity & ops in one place

Timeline, scores, and segments, the surfaces growth and support already live in.

Shopify orders, WhatsApp conversations, and campaigns on one contact, so ops never reconstruct the story across tabs.

Build audiences without exporting to another tool. Feed WhatsApp journeys and campaigns from the same CRM.

Scores tied to purchase and engagement signals. Chase carts and VIPs that actually move ₹ revenue.

Primary + secondary numbers and emails collapse into one lead so threads and orders stay on the same customer.

Open any lead and see Shopify orders, WhatsApp threads, and campaign history on one record, support and growth stop reconstructing the story.

Build cohorts for campaigns and journeys without a separate CDP, unlimited profiles on every plan.

Touchpoints arrive
Chats, checkouts, and emails come in with different numbers or aliases.
TopEdge stitches the lead
Primary/secondary phones and emails collapse into one master profile with a shared timeline.
Score and segment
Lead scores update from real purchase and engagement; segments feed journeys and campaigns.
Ops works one record
Recovery, broadcast, and care all read the same shopper, no duplicate WhatsApp blasts.

Orders, WhatsApp threads, campaign touches, tags, and opt-in state—so growth and support share one customer record.

Yes. Build segments from purchase and engagement signals, then use them in Campaigns or journey eligibility without exporting CSVs.

Unlimited profiles, real scores, and segments that feed journeys, without another CRM seat.