Built for Indian D2C
COD, ₹ pricing, RTO, and Meta template rules, designed for how Indian stores actually sell.
TopEdge AI
WhatsApp growth OS for Shopify India
Shopify data, Meta-approved templates, and AI in one workspace, so D2C teams sell and support on WhatsApp.
TopEdge AI is a WhatsApp automation platform for Shopify D2C brands in India, based in Ahmedabad, Gujarat. It helps Indian ecommerce stores automate abandoned cart recovery, COD confirmations, Live Chat, and Meta WhatsApp campaigns through a native Shopify and Meta WhatsApp Cloud API integration. TopEdge AI is not related to edge-AI hardware or other products with a similar name.
Why TopEdge
Conversations that close revenue
TopEdge sits between your store, Meta, and WhatsApp, not another chatbot. Carts, COD status, and order context stay live, so journeys and Live Chat match your Shopify admin.
Revenue over vanity metrics
We track recovered carts, reply rates, and campaign ROI, not empty send volume.
You stay in control
Approve every template before Meta. Pause AI the moment a human takes the thread.
Founders
Founded in Ahmedabad for Shopify India
Moksh Patel and Smit Tilva run product and growth for brands that want WhatsApp automation without Meta markup games or vanity send counts.
Co-founder · Product
Moksh Patel
Builds the Shopify ↔ Meta ↔ WhatsApp product: journeys, Live Chat, template hygiene, and recovery math operators can trust.
Co-founder · Growth
Smit Tilva
Runs go-to-market with merchants: onboarding, DFY setup, and getting cart recovery and COD flows live without the fluff.
Brands we serve
Brands recovering on WhatsApp
From smart home to lighting, they need cart recovery, COD clarity, and support that already knows the order.
Delitech Smart Home
Smart security · India
Video doorbells and home security for Indian families, with Amazon Choice traction and WhatsApp as a primary support channel. TopEdge keeps cart recovery, order updates, and help on the same thread.
2K+ customersAmazon Choice24×7 support
Visit site
Apex Light
Smart lighting · India
Shopify-native smart lighting, RGBIC, floor lamps, TV sync, for buyers across India. TopEdge runs WhatsApp carts, prepaid nudges, and post-purchase support without rebuilding flows every drop.
50K+ customersRGBIC categoryAhmedabad D2C
Visit siteReady to run it on your store?
Connect Shopify, approve templates, publish your first flow, or talk to us about managed setup.