Free tool
Help me find the best WhatsApp tool for my Shopify store
Answer six quick questions about your store. Get a shortlist that fits, with honest reasons, and see where each tool falls short.
6 questions · about 2 minutes · no email needed
- TopEdge AI
- WATI
- Interakt
- AiSensy
- Bitespeed
Built by TopEdge, scored in the open. If another tool suits your store better, the result says so.
How the finder scores
The same rules apply to every tool, including ours.
Your store platform comes first
A tool that cannot connect to your store is ruled out, whatever else it does well. TopEdge and Bitespeed only work with Shopify, so they drop out for other stores.
Each answer adds points for the tools that handle it
COD to prepaid, cart recovery, AI replies, plan price and Meta markup are scored from what each vendor publishes about itself.
You see the reasons and the catches
Every result lists why it fits and what to keep in mind, with a link to the full comparison and to the vendor’s own site.
What to check before you pick any tool
Ask every vendor
- Does it connect to your store natively, without a developer?
- Does it add any charge on top of Meta’s message fees?
- Is COD confirmation included, and on which plan is COD to prepaid?
- What is included, and what is an add-on: AI, flows, extra agents?
- Can you try it free before paying?
Watch out for
- A low plan price with a per-message charge on top
- AI sold per message on top of the plan
- Flow or trigger caps that you hit in a festive month
- Templates created under the vendor’s account instead of yours
- Pricing that only appears after a sales call
Questions teams ask
TopEdge built it, so read it with that in mind. To keep it fair, the scoring is written out on this page, every competitor detail is taken from that vendor’s own published pages, and the finder recommends another tool when your answers point there, for example if you are not on Shopify or sell mainly through Instagram.
It depends on your store. For a Shopify store doing up to 1,500 orders a month with a lot of Cash on Delivery, a Shopify-native tool with COD confirmation and no markup on Meta’s fees usually fits best. A store on another platform, an Instagram-led seller, or a very large brand will often be better served elsewhere. The quiz works this out from your answers.
No. Meta charges the same India rates whichever tool sends the message: ₹0.8631 per marketing message and ₹0.1150 per utility message, before GST. What differs is whether the tool adds its own charge on top, and how much the plan itself costs.
No. Approved templates belong to your WhatsApp Business Account, not to the tool that submitted them. As long as the new tool connects the same account, your templates come with you. Keep the Meta Business Account in your own name so this stays true.
Yes. Every plan starts with a 14-day free trial. Plans start at ₹1,999 a month after that, with Meta’s message fees billed to your own account at 0% markup.
More free tools
- Free · CalculatorRTO cost calculatorSee how much returned COD parcels cost your store every month, and what confirming COD orders on WhatsApp costs instead.Open the tool →
- Free · CalculatorCart recovery revenue calculatorWork out the revenue WhatsApp reminders could win back from abandoned carts, and what the messages cost.Open the tool →
- Free · GeneratorWhatsApp link and QR code generatorCreate a click-to-chat link and QR code with a pre-filled message, plus a chat button you can paste into your Shopify theme.Open the tool →
Try TopEdge free for 14 days
Connect Shopify, switch on COD confirmation and cart recovery, and see it working on your own orders.