Free tool
WhatsApp link and QR code generator
Create a click-to-chat link and QR code with a pre-filled message, then add a WhatsApp chat button to your Shopify store. Free, no sign-up.
Your WhatsApp link
https://wa.me/91XXXXXXXXXX?text=Hi!%20I%20have%20a%20question%20about%20my%20order.
QR code
Enter your number to create the QR code.
Add a WhatsApp chat button to your Shopify store
- In Shopify admin, go to Online Store, then Themes.
- Click the three dots next to your theme and choose Edit code.
- Open theme.liquid and paste the code just before the closing </body> tag.
- Save. A green chat button now sits in the bottom-right corner of every page.
Code for your button (enter your number above first)
<!-- WhatsApp chat button: paste just before </body> in theme.liquid -->
<a href="https://wa.me/91XXXXXXXXXX" target="_blank" rel="noopener"
aria-label="Chat with us on WhatsApp"
style="position:fixed;right:20px;bottom:20px;z-index:9999;width:56px;height:56px;
border-radius:50%;background:#25D366;display:flex;align-items:center;
justify-content:center;box-shadow:0 6px 18px rgba(0,0,0,.2);">
<svg viewBox="0 0 32 32" width="30" height="30" fill="#fff" aria-hidden="true">
<path d="M16 3a13 13 0 0 0-11.2 19.6L3 29l6.6-1.7A13 13 0 1 0 16 3zm0 23.6c-2 0-3.9-.5-5.6-1.5l-.4-.2-3.9 1 1-3.8-.3-.4A10.6 10.6 0 1 1 16 26.6zm5.8-7.9c-.3-.2-1.9-.9-2.2-1-.3-.1-.5-.2-.7.2-.2.3-.8 1-1 1.2-.2.2-.4.2-.7.1-.3-.2-1.4-.5-2.6-1.6-1-.9-1.6-1.9-1.8-2.2-.2-.3 0-.5.1-.7l.5-.6c.2-.2.2-.4.3-.6.1-.2 0-.5 0-.6l-1-2.4c-.3-.6-.5-.5-.7-.5h-.6c-.2 0-.6.1-.9.4-.3.3-1.2 1.2-1.2 2.9s1.2 3.4 1.4 3.6c.2.2 2.4 3.7 5.9 5.2 2.9 1.1 3.5.9 4.1.8.6-.1 1.9-.8 2.2-1.5.3-.8.3-1.4.2-1.5-.1-.2-.3-.3-.6-.4z"/>
</svg>
</a>Runs entirely in your browser. Your number and message are never sent to us.
Five places to use your WhatsApp link
Product pages
A “Questions? Chat with us” link next to the Add to cart button answers doubts before they turn into an abandoned cart.
Order confirmation emails
One link for “where is my order” and address changes, so customers do not have to find your number.
Packaging and invoices
Print the QR code. Scanning it opens a chat for reorders, reviews and support.
Instagram bio and ads
Click-to-chat turns profile visits and ad clicks into conversations you can follow up.
Your store’s chat button
Paste the button code above into your theme so it sits on every page.
Questions teams ask
A link in the form wa.me/ followed by your number. Anyone who taps it opens a WhatsApp chat with you, without saving your number first. Add a pre-filled message and it is already typed in the chat box for them.
Yes, completely. There is no sign-up, and it runs in your browser, so the number and message you type are never sent to us.
On product pages, in the footer, on order confirmation emails, in your Instagram bio, and as a QR code on packaging or invoices. Every place a customer might have a question before or after buying.
No. The button is a few lines of HTML with an inline icon. It loads no script and no external file, so it has no measurable effect on page speed.
Yes, if the number is connected to a WhatsApp Business Platform tool. On TopEdge the chat lands in a shared inbox with the customer’s Shopify order shown beside it.
More free tools
- Free · 2-minute quizFind the best WhatsApp tool for your storeAnswer six questions and get an honest shortlist of TopEdge, WATI, Interakt, AiSensy and Bitespeed, with the reasons.Open the tool →
- Free · CalculatorRTO cost calculatorSee how much returned COD parcels cost your store every month, and what confirming COD orders on WhatsApp costs instead.Open the tool →
- Free · CalculatorCart recovery revenue calculatorWork out the revenue WhatsApp reminders could win back from abandoned carts, and what the messages cost.Open the tool →
Turn those chats into sales
Answer every WhatsApp chat from one inbox, with the Shopify order beside it. Free for 14 days.
