Features
Every hub your operators actually open
Not a feature dump. Each capability maps to a workspace you run on dash.topedgeai.com. Store data syncs from Shopify; you edit it in the dashboard.
Sell and recover
Turn carts, comments, and storefront visits into WhatsApp revenue.
Visual journeys that sell and support on WhatsApp
Drag Shopify events onto a canvas, start from pre-built templates, and never send until Meta says APPROVED, then read recovered ₹, not vanity sends.
Meta-safe broadcasts with honest ₹ costs
Pick an audience, lock an approved marketing template, preview the bubble, then send. See category rates before you spend.
Describe the bot, AI drafts the flow canvas
Fill a short AI form (niche, tone, goals). TopEdge generates a WhatsApp flow you can edit node-by-node: menus, conditions, catalog sends, human handoff.
WhatsApp opt-in tools for your Shopify storefront
Pulse Drop, Popup, Spin wheel, Mystery discount, and WhatsApp widget. Capture consented numbers, then campaign and journey from one subscriber list.
Support at scale
An inbox, routing, and AI that already know the order.
Route the right conversations to the right people
Smart rules for assignment, COD keywords, and escalation, so Live Chat stays calm when volume spikes.
WhatsApp AI on your own API keys
Connect OpenAI or Claude. Ground replies in your catalog and policies, Intent Detect saves tokens for hard questions.
Route chats by what they mean
Algorithmic intent matches shipping, returns, COD, and handoff, steer flows without burning AI on every message.
Digital warranty workspace, hub, queue, assign
One warranty hub with status badges, an unassigned queue that stays visible, and manual assign to the right Shopify order or teammate.
Run and measure
Templates, audiences, pixel data, and true profit in one place.
You approve every template before anything sends
Create, sync, and track WhatsApp template status with Meta. Catalog and QR live here too. Nothing broadcasts until approval lands.
Segments, scores, and cart leads in one CRM
See who abandoned, who’s VIP, and who’s COD-risk. Build segments for campaigns and journeys from real Shopify + WhatsApp behavior.
Tracking Pixel, website intent → WhatsApp
Install via Shopify theme app embed. Match product views and cart intent to WhatsApp outreach, fire consent-aware events, and monitor pixel health, not a vanity sent→read chart.
After Indian D2C costs, what did I keep?
India-aware Profit & costs, COGS, packaging, payment fees, COD, RTO, and ads, true net profit, not vanity revenue.
See TopEdge in motion
Product demos for the hubs your team opens every day, cart recovery, journeys, inbox, and more.
Built for how operators work
Shopify is source of truth
Connect once. Catalog, carts, and orders sync. Change products and settings in the dashboard.
You approve Meta templates
Nothing sends until templates are APPROVED. Utility and marketing rates stay transparent.
Operators stay in control
Live Chat takeover pauses AI. Journeys and flows are visual, no developer required.
See it live on your store
Start free, connect Shopify and WhatsApp in about fifteen minutes.